Zach Louden
Resume

Zach Louden

Product Designer · San Francisco Bay Area · zlouden@gmail.com

Experience

Product Designer & Consultant · Independent · Self-employed

Jan 2008 — Present
Clients: Google, Apple, Nutanix, Marketo, FedEx, Sysdig, Cascade, TerraTrue
  • Designed complex data‑driven SaaS, developer tools, and interaction patterns for technical users
  • Built dashboards, data viz, rule engines, and workflows for power users
  • Created scalable design systems — icons, components, visual language
  • Partnered with engineering and PM to ship clear, feasible, high‑quality implementations
  • Built Figma + Sketch plugins with Claude Code to automate design‑system QA and remediation at scale
  • Delivered component replacement + variable/token workflows; improved performance and accessibility (state, virtualization, edge cases)

Product Design Lead · Postman

2021 — 2022

UX/Product Design Team Lead for the Ecosystem Team. Managed a team of 6 product designers through multiple major releases.

Senior Product Designer · HashiCorp

2019 — 2020

Focused on the Structure design system and Terraform Cloud — working on parity between open‑source and cloud versions, usability, and navigation.

Senior Product Designer · StreamSets

2018 — 2019

Led the top‑down redesign of the StreamSets platform. Established the company's first design system, Richmond, with custom icons, components, and guidelines.

UX Design Lead · Nuna Health

2016 — 2018

Design lead for tools used to transfer, error‑check, and view Medicaid data from 50 states and 7 U.S. territories (~70M lives). Presented at CMS HQ in Baltimore; the dashboard is now used by 42 states in production.

Senior UX Architect · CSC

2015 — 2016

Led design for major enterprise clients including Mastercard (LMI) and Pfizer (HR self‑service portal).

UX / Product Designer · Space‑Time Insight

2014 — 2015

Designed a complex logistics application for FedEx Express — a modern replacement for the 30‑year‑old TRAC and Route planning systems.

UX / UI Designer · X2Engine CRM

2012 — 2013

Helped design an open‑source CRM that grew to 33,000+ deployments in 160 countries.

UX Designer · Google

2012

Designed an internal CRM for the Local Marketing team and contributed to the official style guide.

UX / Visual Designer · Cisco Systems

2011 — 2012

Redesigned Prime Security Manager and IronPort email security applications.

UX Designer · Marketo

2010 — 2011

Designed icons, UI elements, and page layouts for a platform serving 40,000+ users.

UX Designer · RiseSmart

2010 — 2011

Designed SaaS products from concept through implementation.

UX Designer · Adchemy

2009 — 2010

Designed a Flex‑based SaaS application with animated UI elements in Flash and ActionScript.

Education

BFA Fine Art, minor in Graphic / Web Design

2004 — 2008

Columbus College of Art & Design

Skills

Complex systemsInteraction designDesign systemsVisual designUsability testingUser researchInformation architecturePrototypingFigmaHTML / CSSTypeScriptReact

Honors

  • #1 Ranked Open Source CRM
    TechRepublic, 2013
  • BtoB Social Media Marketing Award Winner
    BtoB Magazine, 2012
  • Forrester Groundswell Award Finalist
    Forrester, 2011

Languages

  • English (native)
  • Russian (limited working)
  • Spanish (limited working)